Resume
Experience
2023 - Present
Technology Analyst III
TruStage
Madison, WI
-
​Business process analysis.
-
Technical analysis.
-
Solution development.
-
Test case development and testing execution.
-
Lead requirements management.
2021 - 2023
Senior Business Analyst
CUNA Mutual Group
Madison, WI
-
Led requirements management.
-
Supported test case development and testing execution.
-
Product Design (analysis).
-
Conducted analysis of FinTech and credit union industries.
-
Collaborated with team on ways to improve/enhance the business analysis practice.
2018 - 2021
Business Analyst II
University of Wisconsin Credit Union
Madison, WI
-
Elicited requirements by use of interviews, workflow analysis, and requirements workshops to provide business process descriptions, business requirements, use cases, and user stories.
-
Supported quality assurance through test plan and script creation.
-
Developed and coordinated business analysis consulting and mentorship program to be offered to internal business unit and resource staff.
-
Developed and deliver workshops on business analysis and facilitation to interested internal staff.
-
Led department in collaboration with other Business Analysts in creation and maintenance of business analysis documentation standards.
Education
2003 - 2007
Suffolk University
Master of Public Administration
Boston, MA
1999 - 2003
Butler University
Bachelor of Arts, Political Science
Indianapolis, IN
Professional skillset
Process Modeling
Test Execution Management
Requirements Management
Solution Design and Analysis
Credentials
Certified Business Analysis Professional (CBAP)
Six Sigma Yellow Belt Certification
Certified Associate in Project Management (CAPM)